We work with brands who understand the crucial roles service and customer experience play in ensuring their long-term success.
Our clients are truly committed to constant improvement and understand the fundamental need to work at this tirelessly.
Our experience includes consulting and ongoing projects across a range of luxury and consumer service industry sectors in Greater China and Asia:
Retail: accessories, apparel, electronics, fashion, footwear, home, luxury, toys
F&B groups / restaurants
Boutique / design hotels
FMCG / consumer brands
Hospitals and health clinics
International hotel groups and five star hotel brands
Property management companies: malls, serviced offices / apartments
Spas, gyms, fitness and wellness centres
Airlines & travel companies