Established in Shanghai in 2004, our mission is to instil confidence and inspire leadership in the new generation of service professionals across China and Hong Kong – ensuring they are delivering the perfect customer experience every time.
We are a two-times shortlisted finalist at the British Business Awards and our client list speaks for itself.
We are British and Chinese owned, and our mixed international and Chinese team is run out of our office in central Shanghai – with access to the whole of Greater China, Southeast Asia, Japan and Korea.
We love what we do and we hope it shows.
Likewise we have an unwavering resolve to be the best – something which our clients appreciate through the ongoing value we give them. Three key features of this include:
Minerva is a registered member of the MSPA since 2008, and our team has been invited to speak at the annual MSPA Asia and MSPA Europe conferences in Shanghai, Singapore and Athens.